Privacy policy

Last updated: September 25, 2025

At Terrabarn, we value your trust. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, or otherwise interact with us.

Information We Collect

- Contact details: name, billing/shipping address, phone number, email.
- Payment details: processed securely via Shopify or third-party providers.
- Account details: username, password, preferences.
- Order history: items viewed, added to cart, purchased, returned, or exchanged.
- Device & usage data: IP address, browser type, cookies, and activity on our site.
- Communications: messages or inquiries you send us.

How We Use Your Information

- To process and deliver your orders.
- To personalize your shopping experience.
- To send service updates, promotions, or recommendations.
- To detect fraud and maintain security.
- To comply with legal obligations.

Sharing Your Information

We may share your data with:
- Shopify (our hosting and checkout provider).
- Service providers (shipping, payment gateways, customer support).
- Legal authorities, if required.

We never sell your personal data.

Your Rights

Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing.
- Request data portability.

Contact us at terrabarnshop@gmail.com to exercise these rights.

Data Retention & Security

We retain personal data only as long as necessary for business, tax, or legal reasons. We use encryption, firewalls, and secure servers to safeguard it, though no method is 100% secure.

International Transfers

Your data may be transferred outside your country. If so, we use approved safeguards like Standard Contractual Clauses.

Updates

We may update this policy from time to time. Changes will be posted here with a new “Last updated” date.

Contact:
📧 terrabarnshop@gmail.com
📍 8th mile, Shankaraa foundation premises, Doddakalasandra, Kanakapura Main Rd, Bengaluru, Karnataka 560062